United Nations International Computing Centre
Experience and Skills required:
Essential:
- At least four (4) years of experience in the IT or CRM sector, including proven experience within an ICT Service Desk/Call Centre or other customer-facing support role in a global or culturally diverse environment.
- A completed university degree from an accredited institution will be counted towards minimum work experience requirements
- Broad technical background and knowledge of ICT services
- Good working knowledge of CRM or any call logging/ticketing software
- Ability to effectively manage multiple streams of investigation
- Logical and analytical approach to solving problems
- Demonstrated experience in working with Microsoft office tools
Education: Essential:
- Graduation from secondary school supplemented by specialised training in IT and/or Customer Service
Información obtenida de: EURES. http://www.sepe.es/redEURES
Enlaces relacionados:
Información procedente de: Boletín de Empleo de Castilla y León (Ecyl).
