English, French, German, Italian and Polish
Assist CRM Spain SL , we offer end-to- end services combining human intelligence and artificial intelligence to drive our clients" business performance
Number of Vacancies: 18 English, 30 French, 26 German, 33 Italian and 4 Polish
Skills and Competences:
- At least one year of experience in telephone customer care, a contact centre, a help desk or first-line technical support; experience in the automotive sector, at a dealership or in a back
- office role would also be advantageous.
- Operational knowledge of Spanish would be an advantage; knowledge of another European language would be an additional asset.
- Familiarity with contact centre KPIs such as quality, First Contact Resolution (FCR), Customer Satisfaction
- (CSAT), handling times and SLA compliance.
- Previous experience in the automotive industry is a plus
- Education and Qualifications: Upper secondary school diploma or equivalent qualification, preferably in a technical or technology-related field.
- Languages: English (native speaker level), French (native speaker level), German (native speaker level), Italian (native speaker level) or Polish (native speaker level) and English (B2 level)
To apply:
Send your CV to: eures_alicante@gva.es Copy to (CC): eures_valencia@gva.es
Información obtenida de: EURES. http://www.sepe.es/redEURES
Enlaces relacionados:
Información procedente de: Boletín de Empleo de Castilla y León (Ecyl).
